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Overview

Heap automates away the annoying parts of user analytics. No manual event tracking. No messy tracking plans. No custom ETL pipelines.

For the first time, meaningful product questions can be answered just as soon as they're asked.

Installation

It only takes a few minutes to automatically capture all of your customer behavior! To get started, simply follow the installation instructions in our installation documentation. We recommend following the implementation guide for best practices beyond the base install!

Getting Started With Analysis

If you've already implemented Heap and are starting to analyze data retroactively, we recommend checking out our getting started videos, which will show you how to define your first events and use them in our analysis modules. From there, we recommend following our analysis guides for use case specific best practices as well as our feature documentation to learn every detail about the platform.

Need More Help?

Feel free to drop us a line at support@heapanalytics.com with any analysis questions, bug reports, training requests or if you just want to chat!


Recommended Reading

Here's a list containing a few docs that we recommend if you're new to Heap!

Implementation Guide
Installation
Events
Heap For Product
Heap For Marketing
Heap For Customer Success

Overview