Heap automates away the annoying parts of user analytics. No manual event tracking. No messy tracking plans. No custom ETL pipelines.
For the first time, meaningful product and marketing questions can be answered just as soon as they're asked.
It only takes a few minutes to automatically capture all of your customer behavior! To get started, simply follow the installation instructions in our installation documentation. We recommend following the implementation guide for best practices beyond the base install!
If you've already implemented Heap and are starting to analyze data retroactively, we recommend checking out our getting started videos, which will show you how to define your first events and use them in our analysis modules. From there, we recommend following our analysis guides for use case specific best practices as well as our feature documentation to learn every detail about the platform.
Feel free to drop us a line at firstname.lastname@example.org with any analysis questions, bug reports, training requests or if you just want to chat!